Lead Times

We prioritize prompt fulfillment to ensure your production lines stay on schedule. Our standard lead times (excluding weekends and holidays) are as follows:

• Small Orders & Samples: 3-5 business days after payment confirmation.
• Standard Wholesale Orders: 3-7 business days.
• Large Bulk Orders: 7-10 business days, depending on specific volume and customization requirements.

Professional Logistics & Documentation

Shipping liquid and powder food ingredients requires specialized handling. The Company provides full professional documentation to ensure smooth customs clearance:

• Safety Guaranteed: We possess specialized Sea Freight and Air Freight Appraisal Reports for both liquid and powder products.
• Export Ready: Every shipment is accompanied by necessary SDS (Safety Data Sheets) and COA (Certificate of Analysis) to comply with international transit regulations.

Global Shipping Methods

We offer flexible shipping options tailored to your urgency and budget:

• Express Delivery: (DHL, FedEx, UPS, TNT) – Best for free samples and urgent small orders.
• Air Freight: Suitable for medium-sized orders requiring faster transit than sea.
• Sea Freight: The most cost-effective solution for bulk wholesale orders.
• Trade Terms: We support FOB, CFR, CIF, and DDU/DDP (where available).

Sample Shipping

While our product samples (50ml liquid / 30g powder) are free of charge, the shipping/courier costs are to be borne by the customer. We recommend using your own corporate courier account for “Freight Collect” to expedite the process.

Shipping Destinations & Compliance

We ship to most countries worldwide, including the EU, UK, Middle East, and Southeast Asia. Please note that customers are responsible for any local import duties, taxes, or specific local regulatory clearances required in the destination country.

Order Tracking

Once your order is dispatched, our logistics team will provide you with a tracking number or Bill of Lading so you can monitor the status of your shipment in real-time.